Refund & Returns Policy

Effective Date: July 1, 2026

At DORIBEE LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

You may return most items within 30 days of receiving your order.

To qualify for a return, the item must:

  • Be unused and in its original condition.
  • Be returned in its original packaging.
  • Include proof of purchase or your order number.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Digital or downloadable products
  • Personalized or custom-made items
  • Final sale or clearance items
  • Items marked as non-returnable

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly replace the item or issue a full refund.

Refunds

Once your return is received and inspected, we will notify you by email.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Return Shipping

Unless the return is due to our error (wrong, damaged, or defective item), customers are responsible for return shipping costs.

We recommend using a trackable shipping service for your protection.

Exchanges

We only replace items that are defective, damaged, or incorrectly shipped.

Contact Us

If you have any questions about returns or refunds, please contact us.

DORIBEE LLC
5208 Stirrup Ct
West Chester, OH 45069
United States

Phone: +1 (513) 410-9035
Email: contact@doribeellc.com