Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are processed within 1–2 business days. Standard delivery within the United States usually takes 3–7 business days.

2. Do you ship internationally?

Yes. We ship to many countries worldwide. Shipping times and costs vary depending on the destination.

3. How can I track my order?

Once your order has been shipped, you will receive a tracking number by email.

4. What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, Google Pay, and other secure payment methods available at checkout.

5. Can I return an item?

Yes. Most items can be returned within 30 days of delivery if they are unused and in their original packaging. Please see our Refund & Returns Policy for details.

6. How do I contact customer support?

You can contact us by:

Phone: +1 (513) 410-9035

Email: support@doribeellc.com

7. Can I change or cancel my order?

Please contact us as soon as possible. If your order has not yet been shipped, we will do our best to modify or cancel it.

8. Are my payments secure?

Yes. All payments are processed through secure, encrypted payment gateways to protect your personal and financial information.

9. Where is DORIBEE LLC located?

DORIBEE LLC
5208 Stirrup Ct
West Chester, OH 45069
United States

10. How quickly will I receive a response?

Our customer support team typically responds within 24 business hours.